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Customer Panel


Within 7 days, if you are not satisfied with the services provided by SunucumFix Information Technologies, you can cancel your service from your customer panel and get a refund.

The refund guarantee does not include services other than web hosting, reseller hosting services (domain name registration-transfer, VPS-VDS, rental server, SSL certificate, co-location, licensing, software, etc.). Domain names, VPS-VDS, rental servers, SSL certificates, co-location, licensing, software services cannot be canceled and are non-refundable. All refunds will be made within the business day of your refund request or the next business day. It may take 7 - 30 days for your refund to be credited to your account depending on the structure of your bank. This is not related to our company. The refund guarantee does not cover accounts that have been suspended for non-compliance with the service agreement. Each user can request a refund only for the first service they received. For example, if you have already purchased a service from SunucumFix and you purchase a second service, the refund guarantee does not apply to this service.

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